We accept returns of unwanted merchandise within 14 days of item receipt. You may ship your items to us in unused/unopened condition for a credit return of your purchase price. Please note that your original shipping costs are non-refundable. We do not accept returns on final-sale items (ending in $X.99,) custom commissioned work, framed artwork, or hand-foiled state prints.


If your item has arrived damaged, please contact us at, and we will provide you with a replacement and return shipping label for the damaged item.


We ship all US-Domestic parcels via FedEx to the address as noted on your order. If you have made a mistake on your shipping address, please email us as soon as possible and we will do our best to adjust before it leaves our studio. (Keep in mind, most retail orders ship within 1 business day.) Dea Naja is not responsible for items shipped to incorrect addresses, nor retains ownership of parcels after tracking as delivered to your home/apartment/business. If your parcel is returned to us due to an incorrect address, we will contact you and you will have the option to re-ship your order to your corrected address for $4.99 Flat-Rate, or return the goods for a refund of your purchase price (less the $4.99 Flat-Rate shipping cost.)

In areas with higher than average missing parcel issues, (apartment buildings, city residences with no vestibule/lobby, etc.,) we offer a FedEx’s Signature-Required Delivery Service for their additional fee of $6. Please email us prior to ordering, and we will accommodate your request.